Returns & Refund Policy

Returns & Refund Policy :

We only accept a return if the item shipped to you is defective or damaged. The item should be returned to us within 7 days from the delivery date in original packaging. We will send you a new replacement unit as soon as we receive the return package. There is no cash refund.

In case of any kind of malfunctioning or defect or any kind of repair, then a complaint need to be raised with our customer care # 07032652549. Our Service technician will contact you within 48 hours & will solve the issue.

When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us. Our address for returns is:

8-3-1087, Plot No-48,
Sri Nagar Colony,
Hyderabad, Telangana 500037

Attn : Online Sales Return Dept.

Contact : Service Incharge
Phone : 040-6663001 /3002

Please note that we will provide a refund facility only for products bought from our online store (clix.co.in).

Frequently Asked Questions

Within what time period do I have to return the product?

You need to return the product bought from our store within a period of seven days from the receipt of the shipment.

What is your cancellation policy?

You can cancel your order anytime until your order starts shipping. If you wish to cancel an order that is being shipped, a restocking fee of 25% will apply to your order

How do I return my product to Clix.co.in?

Please call us at Customer Care # and our customer service representatives will attend to returns related queries.

Customer Care: 07032652549 (Business Hours: Monday to Saturday 9 AM to 6 PM IST)
Email: service@pkl.co.in