We are committed to complying with the Personal Data. (Protection) Act, 2013 and have published this guide to help you understand how and why Clix collects information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on our website. You can access our Website home page and browse our site without disclosing your personal data.
However, when you register with Clix you will be asked to provide certain information about yourself.
What information do we collect and how do we obtain it?
We receive information in one of two ways either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating).
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions.
How do we use your information?
We use the information that we collect about you to:
- Process your orders
- Manage your account – see also “Use of credit reference agency information”.
- Administer this website.
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
- Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or email with offers from Us (PKL )
Who does Clix disclose the information it collects to?
We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to:
- Credit Reference Agencies – for more information see above.
- Legal and debt recovery representatives for debt collection and debtor tracing purposes.
- PKL Group Companies.
Clix will not share your information with companies outside of the PKL Group for marketing purposes. Please be aware that if we are requested, by the police or any other regulatory or Government authority investigating suspected illegal activities, to provide your information and/or use your information, we are entitled to do so.
Keeping in touch with you
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the Group Data Protection Manager at Head Office or via email@example.com, quoting Security and Privacy Enquiry.
You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.
Your rights under the Data Protection Act 2013
You have a right to access the personal data that we hold on you. If you would like to see a copy please send a Rs.100 fee and a written request to the Group Data Protection Manager at Head Office, quoting Security and Privacy Enquiry. If you think the information we hold on you is incorrect please contact the Group Data Protection Manager at Head Office or via firstname.lastname@example.org, quoting Security and Privacy Enquiry.
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Next Directory may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and outgoing email.
If you have any questions relating to this policy or the use by Next of personal data please write to the Group Data Protection Manager at Head Office or via email@example.com,, quoting Security and Privacy Enquiry.
We may also use your information, including shopping habits, to open and run your credit account including payment recovery, fraud prevention and debt tracing and for our marketing.
We may contact you for marketing purposes by email, mail or telephone with relevant offers from Clix.
Head Office Contact Details
2nd Floor, H.No:8-2-293/82/C/17,
Plot No.17, Road No.7,
Telangana – 500 033.
Phone _ 040-6663001 /3002